Frequently asked questions
Here you can find the most common questions. If your question is not here don’t hesitate to contact us through the link on the bottom of the page.
Yes we do. If you would like to place an order bigger than 1kg please contact us to provide you with our wholesale pricing. Bulk orders are considered orders over 10kg.
Yes you can, through a 3rd party provider like one the two below:
First place your order through our eshop and the system will provide you with a cryptocurrency address and the amount of USD in crypto that must be send to that address.
Then select any of this 2 provider (we are not affiliated with any of them) and simply follow the instructions, buy the cryptocurrency that our e-shop accept’s and send it to the address provided.
Currently we accept payments with cryptocurrency only. We accept the following cryptocurrency – BTC.
Once you place your order through the e-shop you, the system will provide you with the selected cryptocurrency address. If you choose to pay with ETH the system will provide you with an ETH address and if you choose to pay with BTC the system will provide you with a BTC address etc.
Yes, we provide a tracking number for all orders.
Currently we ship from our partners factory locations in China.
Small orders up to 1kg can be placed through our e-shop and larger orders can be placed by email.
We ship worldwide, with main markets USA, Canada and EU countries. If you order and we cannot ship to your country we will refund you.
Yes, in case your order is not shipped yet, you can cancel it anytime.
Usually all orders are shipped in 2 days.
Yes, if the parcel is seized or lost we will reship for free.
Usually the orders arrive in 15-20 days after the order is shipped.
Yes, signature is required to receive the parcel.
Currently our shop doesn’t accept credit cards. However you can use the card to buy cryptocurrency from the exchange of your choice and send us the crypto.
Yes, all products are packed discreet in a box or envelope.